One key forms of AI being adopted by business today is Computer Vision/OCR. How well does it work, and how hard is it to use?

As an Software Developer it’s easy to forget that not all the world runs on web forms. Out there some people still have access to…


Feeling a little overwhelmed by all the Machine Learning announcements so far? Here’s your quick catch-up…

AWS re:Invent Machine Learning Keynote

The Themes

  1. Anomaly detection is a big theme — lots of new services (Amazon Lookout for Metrics, Vision and Equipment, DevOps Guru, AWS IoT Device Defender ML Detector, Amazon Monitron, AWS Cost Anomaly Detection…) and integrations…


My life hack to use Machine Learning without doing all the work…

Everybody is talking about Machine Learning. And talking about learning Machine Learning. If you work in software you’ve probably realised how important it’s going to be for the future of all we build. …


Creativity is a deeply human characteristic — can Generative AI challenge how we think about that?

The world is in the grip of a pandemic right now. Here in the UK we’ve been in lock-down for two weeks. Our social interaction is limited to those we live with, or done…


tl;dr: Alexa Conversations are a huge leap forward in giving Alexa more functionality, and making it easier for Alexa users to have a more natural and seamless experience. From what has been shared it would seem that Alexa is getting more conversational by shifting skills to be more transactional. The…


Need some quick pointers on chatbot conversational design? Here’s some key points to get you started.

1. Be Clear

Your chatbot’s purpose and functionality needs to be clear to your users. You need to do this up front as well as weaving it into your conversation. Do not just copy your website text…


The new Smart Audio Report from NPR and Edison Research was published yesterday, and there are some interesting findings in it. Here are a few of the things that stood out to me.

Things just got Mainstream

Around 18% of American Adults now own a Smart Speaker. …


Some humans already do this, AI could allow this to be done at scale.

Empathy is considered one of the key skills we should learn. It connects us to other people, helps us understand what they might be feeling and see how we might met their needs. In a customer service role it makes the difference between average and exceptional service.

It makes sense…


The internet is full of predictions about chatbot trends, but here are some things I don’t think are ready for prime-time yet.

1. Website and Apps Replaced by Chatbots

Look at any chatbot trends list and you’ll see predictions of companies replacing their website with a chatbot. While I don’t doubt we will see one or two…


Giving a Technical Talk isn’t so different from telling a story.

Some of you who read my blogs will already know that storytelling is very close to my heart. To me all of life is just a series of stories, from our interactions with other people, to the software I…

Gillian Armstrong

Technologist and ponderer of the technology, psychology and philosophy of AI and CogTech. | AWS ML Hero | http://virtualgill.io

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store